Terms of Service

1. Acceptance of Terms

By accessing or using the lpr.software API service ("Service"), operated by DeepVision, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

lpr.software provides an API for automatic license plate recognition and vehicle analysis, including plate detection, optical character recognition (OCR), and classification of vehicle brand, model, body type, color, and position. Results are returned with confidence scores and, where the system cannot resolve an answer reliably, explicit uncertainty flags instead of guesses.

3. Accounts and API Keys

To use the Service, you must:

• — Provide accurate information when requesting access
• — Be at least 18 years old
• — Keep your API keys secure and confidential
• — Accept responsibility for all activity under your account and keys

4. Acceptable Use

You agree NOT to use the Service to:

• — Violate any applicable laws or regulations
• — Infringe on the privacy rights of individuals
• — Engage in surveillance without proper authorization
• — Track or monitor individuals without lawful basis or consent
• — Process images you do not have rights to use
• — Attempt to reverse engineer our models or algorithms
• — Circumvent rate limits or otherwise abuse the Service
• — Resell or redistribute the Service without authorization

5. Pricing, Wallet Billing, and Payment

Free tier. Every account includes 150 API calls per month at no charge. Unused free calls do not roll over. Beyond the free tier without a wallet balance, recognitions are billed at $0.01 each.

Wallet billing. Paid usage is prepaid: you top up a wallet, and each successful recognition deducts your tier rate ($0.02, $0.015, $0.01, or custom enterprise rates from $0.007 per request, depending on your minimum top-up and volume). Credits do not expire. We send email alerts when 80% and 100% of your balance is consumed, and you may configure spend limits that pause the Service instead of incurring further charges.

Rate limits. Rate limits depend on your tier and are enforced per API key. Exceeding them returns HTTP 429 responses; deliberate circumvention is a violation of these Terms.

6. Service Level Agreement

We strive to maintain 99.9% uptime for the Service. Enterprise customers may negotiate a custom SLA. The SLA does not cover scheduled maintenance or factors outside our reasonable control.

7. Intellectual Property

The Service, including our machine learning models, algorithms, and software, is owned by DeepVision and protected by applicable intellectual property laws. You retain ownership of the images you submit and the results generated from your images.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. RECOGNITION RESULTS ARE PROBABILISTIC; WE DO NOT GUARANTEE 100% ACCURACY, AND RESULTS SHOULD BE VERIFIED FOR CRITICAL APPLICATIONS. YOU ARE RESPONSIBLE FOR VALIDATING RESULTS BEFORE TAKING ACTION BASED ON THEM.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEEPVISION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless DeepVision and its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may suspend or terminate your access to the Service for violation of these Terms. You may stop using the Service and request account deletion at any time. Upon termination, your right to use the Service immediately ceases; remaining wallet balances on accounts terminated for Terms violations are not refundable.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Service. Continued use after changes take effect constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Kazakhstan, without regard to conflict-of-law principles. Any disputes arising from these Terms shall be resolved in the courts of the Republic of Kazakhstan, unless mandatory consumer protection law in your jurisdiction provides otherwise.

14. Contact

For questions about these Terms, contact DeepVision at the email address below.